Lady Gave A One Star Evaluation To Stylist Who Had Been Doing Her Hair For 15 Years

From tipping to leaving evaluations, the panorama of service employee appreciation is really a daunting place, particularly when a lot of small companies’ success and livelihoods come from suggestions, fast referrals, or a human leaving a optimistic evaluation.

That’s why it was such an insult for a salon proprietor and one hairstylist particularly when a long-term shopper (of virtually 15 years) selected to go away a one-star evaluation in response to rising costs. In a chaotic story that finally led to tons of social media enter, each the salon’s proprietor and this buyer shared their “two cents.”

After being with one hairstylist for 15 years, a lady determined to provide the salon a 1-star evaluation, which sparked a web based battle with the proprietor. 

“I’m not operating a jail; I’m operating a hair salon. You don’t get to decide on how I run my enterprise …You don’t have to come back right here.” These had been the primary phrases the proprietor of White Opal Hair Salon stated to customer Marlene in response to a seemingly nasty voicemail to the salon.

“I do know you had been an ideal shopper to her,” she stated, “and we valued what you are promoting. However is that this the way in which that we ought to be handled? You referred to as me a ‘snob’ that I must ‘get off my excessive horse.’” 

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All of the drama began following the salon proprietor’s video — with 1000’s of feedback celebrating this lady for “sticking up for her enterprise and stylists.” Nevertheless, after Marlene commented on the video, she shortly felt compelled to clarify her aspect of the story.

“If I’ve been going to the identical hairstylist and salon because it opened, there will need to have been a whole lot of stuff that occurred to provide them a one-star evaluation,” she stated. “That telephone name had heated moments … however she edited out some essential components.”

Allegedly offended over a value enhance, Marlene left a ‘nasty’ voicemail for the salon’s proprietor, which she responded to whereas recording on TikTok.

The salon proprietor stated the explanation for Marlene’s heated voicemail was as a result of she discovered concerning the rise in costs after her financial institution assertion from the previous few months. Throughout that voicemail, she allegedly referred to as the stylist and salon proprietor all types of names, suggesting the proprietor was “snobby and egocentric” for the way she acted whereas working.

Whereas Marlene did not elaborate on the voicemail, she did clarify what’s been occurring following the proprietor’s TikTok: “Dying threats, textual content messages, telephone calls, they got here to our home.” Not solely was she receiving a slew of “bully-like” feedback and calls, however she stated folks had proven as much as vandalize her house.

“You don’t depart a nasty evaluation for a salon or hairstylist after 15 years for no motive,” she said. “I’ve a brand new hairstylist now, who mounted my crooked hair minimize… my dry hair… I’ve moved on.”

RELATED: Lady Decides Not To Tip For A 7-Hour Hair Appointment As a result of It Already Price $350

Marlene stated there have been ‘many causes’ for her evaluation and blamed the salon’s proprietor for the ‘bullying’ she’s obtained, together with over $70K in damages to her house.

Regardless of Marlene making an attempt to flee the drama, the salon proprietor has continued sharing the story along with her viewers.

“We’ve been in enterprise for about 4 years, and I believe that is the fifth problem that’s been this loopy. For me to take trip of my day to make a video about it, my treasured time, it has to essentially be price it,” she stated. “If I didn’t should take care of this once more for the remainder of my life, that’d be cool.”

After all, it’s unimaginable to disregard the eye and publicity this enterprise has gotten from the drama. Not solely is the incident creating record-setting views for her account, however they’re additionally attracting widespread consideration from extra than simply hairstylists and prospects.

With all that viewership, the client, on this case Marlene, is certain to draw adverse consideration, no matter who’s “proper or unsuitable.” 

“Thanks,” Marlene wrote in response to a TikTok supporting her one-star evaluation. “I’m the client. Not solely loss of life threats…[they] got here to my house [and] did $70K price of harm. I’ve attorneys and police concerned.”

There are in all probability greater than two sides to this story, which might be arduous to recollect amidst the absurdity. However one factor is true: Bullying in any type ought to by no means be tolerated.

Persons are entitled to precise their opinions — whether or not in a voicemail, a telephone name, or on TikTok. Attacking folks, sending loss of life threats, and displaying up at folks’s houses just isn’t one thing you’re entitled to, whatever the ethical excessive floor you consider you’re defending.

RELATED: Restaurant Enforces Rule That Requires Staff To Obtain A number of 5 Star Opinions On-line A Month In Order To Maintain Their Job

Zayda Slabbekoorn is a Information & Leisure Author at YourTango who focuses on well being & wellness, social coverage, and human curiosity tales.