Delivery & Returns – Labyrinthos

To guard your order in opposition to loss or theft, add Route+ package deal safety at checkout. You may see a toggle on the checkout panel.

While you add Route+, you’ll be able to simply file claims for misplaced, stolen or broken packages within the unlucky case that they come up. While you file a declare, it will likely be reviewed for approval for a reorder or refund inside 24 hours. Please word that Labyrinthos doesn’t supply safety for misplaced or stolen packages.

Claims for packages marked “delivered” have to be filed after 5 days and earlier than 15 days from the date the package deal was marked “delivered.” Claims for packages presumed to be misplaced (the place the standing isn’t “delivered”) have to be filed after 7 days (20 days for worldwide) and inside 30 days from the final checkpoint.

What do I get once I insure my order with Route+?
Route+ is premium package deal safety in your on-line orders. While you add Route+ at checkout, you’ll be able to simply file claims for misplaced, stolen or broken packages within the unlucky case that they come up. While you file a declare, it will likely be reviewed for approval for a reorder or refund inside 24 hours.

What are Route’s phrases and circumstances?
Route’s phrases and circumstances are listed right here: https://route.com/terms-and-conditions/.

How do I file a declare for my misplaced, stolen or broken order?
In case you insured your order with Route+ at checkout, you’ll obtain a affirmation electronic mail from Route with a hyperlink to file a declare. You can too file a declare right here: https://claims.route.com/.

Observe: Be certain that to have the Order ID we despatched you or the Route Order ID prepared to make use of with the declare type.